The 7am drop-off rush
shouldn’t cost you bookings.

Yes. Daycare bookings are window-based, not appointment-based. Sniffs supports drop-off windows (e.g. 7–9am) and pickup windows (e.g. 4–6pm) per service. The agent confirms the window with the customer, books inside it, and writes a calendar event spanning the full day.

Yes. You configure required documents per service (DHPP, Bordetella, Rabies, fecal). When a new customer books, Sniffs asks for the records, lets them text or email the file, and flags the booking as "pending records" until you verify them. No more new dogs showing up at drop-off without paperwork.

You configure tiered pricing in Settings: half-day, full-day, multi-day boarding, premium board (overnight + walks). Sniffs picks the right tier based on how the customer describes their need. "Drop her off at 9 and pick up at 1" → half-day. "Going out of town Friday-Sunday" → 3-night boarding.

Sniffs flags temperament concerns the customer raises ("she's a bit reactive with bigger dogs," "he doesn't love puppies") and creates the booking with a note attached. Group composition itself stays in your hands — that's a daily judgment call your handlers make at drop-off, and we don't pretend to automate it.

Yes. "We're stuck at the airport, can you keep her one more night?" is a high-stress moment for owners. Sniffs picks up immediately on any channel, checks calendar availability for the extension night, quotes the additional charge, and confirms. The owner gets peace of mind in 90 seconds.

Daycare is mostly repeat business. Sniffs remembers each pet by name, breed, vaccination expiration, and last booking. When a regular calls, the agent recognizes them ("Hi! Booking Cooper for Thursday again?") instead of asking the same intake questions every time.

You configure daily capacity in Settings. Sniffs reads current bookings against capacity before answering availability questions. Customer asks "do you have space Friday?" — agent says yes or no based on the actual count. No more "let me check and call you back."

Daycare gets call volume in two spikes: 7–9am drop-off and 4–6pm pickup. A traditional answering service charges per call answered regardless of outcome — those spikes are expensive. Sniffs charges only when a booking confirms, so the rush hours don't bleed money. Most daycare owners run ~$40–80/mo on Sniffs vs $400+ on call centers.